Patio Wise is dedicated to providing our customers with top quality products and service at an unmatched level with the guarantee to meet quality expectations.

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All orders are processed within 24-48 hours of placement. If you wish to cancel your order, please do so within the first 24 hours of placement by simply submitting a request to service@patiowise.com 

Cancellation of an order, which has already been processed, prepared for shipping, in transit, or shipped, is subject to shipping charges.

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Return Policy

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We’ll initiate your refund when we receive your item(s) at our Return Center. Generally, refunds take 5-7 days but may take up to 2 weeks.

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Damaged Items

Occasionally, a product will be damaged in transit, or there may be a manufacturer’s product defect. Please contact service@patiowise.com with information regarding your damaged item and we will work with you to ensure a timely and satisfying solution. 

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Shipping Policy

Free shipping on all U.S orders.